24 jobs found in metro manila

Responsible for the creation, design, development, and implementation of RPA systems to enhance business process efficiency investigates, analyze, and set up automated processes to maximize efficiency for a business model. Evaluate automation potential of business processes Conducts coding within RPA tools (e.g. Automation, Catalytics, etc.) Conducts User Acceptance tests Monitor and maintain running BOTs Collaborates with other RPA experts across our worldwide organization to explore solutions, adapt and share best practice Work together with different organizational areas on process designs Support Project Manager / RPA Lead in managing project timelines, quality, budgets as well as client relationships Share experience and knowledge to assist in the development of recommendations and solutions that are in-line with industry best practices Qualifications Bachelor's Degree in Computer Science, Information Technology Economics, Mathematics, Data Science, Business or...

Provides assistance to customers during Emergency and Informational Calls. Coordinates and corresponds with Public Safety Answer Points and arrange of the required help during emergency cases. Provides the customers with information required during Informational services calls. Exhibits Premium services to all automobile customers. Records all important information regarding the calls in the systems Reports all technical difficulties experienced during the call. Qualifications Personality:  team player, strong customer service attitude, pro-active, positive “can do” attitude, and stress resistance in emergency situations Knowledge and experience:  Minimum of 6 months experience in customer service.  Line of Business:  Mobility Services Working practice:  strong attention to details, quality-conscious and results-driven Languages:  Fluent communication skills (oral and written) in Korean and Business English Education:  Bachelor’s degree in any field...

The lead developer is a critical role within any software development team. They are responsible for driving the development efforts to meet customer requirements and ensure that projects are completed on time.  The lead developer serves as a team leader of automation team, ensuring that developers are steered and mentored, deliver high quality projects, identify training needs etc.  This function should have technical know how to recommend an automation solution fitting the business needs of customer’s or internal organization.   Qualifications At least 2 to 3 years lead experience in RPA Familiarity with major RPA Tools & other digitalization tools Knowledgeable in business process analysis, RPA process design and automation best practice, Excellent communication skills to liaise with people from different background, technical and non-technical. Client Management Passionate and driven Robotic Process Automation (RPA) Lead to provide solutions or workarounds with...

Responsible for translating user and stakeholder into key design elements for D2C channels (eShop, marketplaces) in Asia Pacific within the BU defined brand guidelines Understands business goals and user requirements to provide design solutions - based on the BU defined brand guidelines - that can integrate the different needs of key stakeholders Develops and maintain our own standardized design system and components to develop a coordinated brand image (in line with the Business Unit brand image) Works collaboratively in a cross functional team of business experts, marketing professionals, IT developers and translate early-stage business ideas into compelling designs Creates visual proposals, presentations which includes copywriting and content creation Creates and delivers high-quality visual design outcomes like mood boards, concepts, UI layouts, components and style guides Ensures the delivery of visual designs are implemented effectively through design to deployment...

Responsible for technical leadership of  all D2C relevant roll-outs in Asia Pacific  (eShop, marketplaces) Responsible to lead the integration of Marketplace integrator with internal SAP systems (P13, LOG, etc.) Responsible to lead the integration of eShop integration with enablement partners along the O2C process both for Order Management and Warehouse Management Responsible to lead ad-hoc integrations with local enablers in L2L markets (Malaysia) Supports central team for creating a successful and fully automated content chain for both Marketplace and eShop operations (consolidation layer) Analyzes, designs develops, tests, implements, and supports new integrations of various business applications (BeConnected, Loyalty solutions, etc.) within the architecture (Marketplace integrator, eShop) Maintains the efficient operation of the end-to-end data integration process, including scheduling, error handling, daily maintenance and troubleshooting Works directly with business...

The RPA Platform Support Specialist will be responsible for providing technical expertise and support for the Automation Anywhere platform, assisting users in troubleshooting and resolving issues, and ensuring the smooth operations and optimization of automated processes. Provides technical support to users of the Automation Anywhere platform, addressing inquiries, troubleshooting issues, and resolving problems promptly and effectively. Collaborate with cross-functional teams to identify and resolve complex technical issues related to Automation Anywhere software, configurations, and integrations. Assist in the installation, configuration, and maintenance of the Automation Anywhere infrastructure, including servers, databases, and related components. Monitors the performance and stability of the Automation Anywhere platform, proactively identifying and addressing any potential issues or bottlenecks. Develops and maintain comprehensive documentation, including knowledge base...

·    Paid media activities planning consultant, accounts management ·    Supports Business Units on paid media campaign landing page/microsite performance tracking implementation (GA UTM, FB pixel) ·    Creates & supports yearly paid media plans/campaigns with country FSS/webShop managers ·    Executes & Troubleshoot Paid media plans/campaigns ·    Agency management on AP level (budgeting, planning, tendering, reporting review) ·    Setting-up and executing SEO audit and keyword strategy ·    Identifies main Paid Media KPIs on top eCommerce platforms and driving the improvement of those ·    Forms business objectives and translating those in data collecting/analysis requirements (e.g. What data sources to be purchased) ·    Overlooking tendering and purchase of data sources from top data providers ·    Enables basic data processing from raw data through cleaning, extraction, validation, basic coding, crosstab, conjoint-, regression-, correlation analysis,...

To provide support to customers in handling inquiries and other general customer service support via phone, and e-mails.  Processing, releasing orders & inquiries Order Management/ Tracking Inquiry Handling calls and emails for Price and Availability Resolving complaints and issues Qualifications Working practice: Strong attention to details and accuracy. Good interpersonal skills & ability to work with diverse environment.  Experience: 1 year of customer service associate experience. Basic knowledge in SAP system and Power Tools is a plus. Basic to advance MS application skills (Excel, Word, Outlook) Languages: Excellent English communication skills both oral and written Schedule:  day shift schedule Additional Information Kindly attach your resume in your application. Only shortlisted candidates will be contacted.

•    Motivates a team of Technical Support Associates through performance coaching, career planning and setting educational objectives. •    Participates in quality calibration and validation sessions. •    Resolves employee issues and act as the employee advocate when dealing with HR or departmental processes. •    Improves productivity by highlighting deficiencies and recommending change in tools, training, processes, reporting, and employee engagement. •    Facilitates customer resolution for escalated calls and engage the necessary technical support. •    Follow up with unsatisfied customers to ensure issues are resolved and the customers are satisfied •    Report operational achievements and progress to the operations manager on a regular basis including statistical analysis and improvement of action plans. •    Works with operations manager to ensure operational consistency. •    Build relationships with the operational and technical department management of our key...

First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook Collect, document, resolve and process user incidents and requests via phone/e-mail/chat Use knowledge base in daily business Frequently communicates with team management about new solutions and open points Support the ITSD Global Team in developing new ways of working Qualifications Fresh Graduates are welcome to apply Fluent in Business English Strong attention to details General IT Knowledge with focus on workplace IT Ability of cross-functional thinking and quick problem solving skills Customer service and solutions-oriented person, conveying genuine willingness to help High degree of self-motivation and learning potential Ability to work under pressure, shifting schedule and working onsite Additional Information Kindly attach your resume in your application. Only shortlisted candidates will be contacted.

Monitors inbound deliveries using carrier provided tracking tools, identify delayed shipments within transit process, and escalate to logistics/planning stakeholders for further action. Monitors outbound deliveries to export customers using carrier provided tracking tools, to provide value added services including pre-alert notification and where shipments deviate from plan. Monitors outbound deliveries to domestic AU and NZ customers using carrier provided tracking tools.  Identify delivery exceptions and follow pre-determined resolution matrix to pre-emptively inform and resolve customer facing delivery impacts. Source data and update weekly AU and NZ WHS backlog and domestic transit time information and share with PT stakeholders across the business. Assist logistics/planning stakeholders with resolution of WHS delivery quality topics (e.g. incorrect supply, damage, faulty related documentation to ensure correct systematic handling and outcome. Monitors quality blocked...

Assist with the recruitment process by identifying candidates, conducting reference check, and issuing Assists perform orientation and update records of new staff (201 files) Assist in managing employee database and prepare reports Assist in processing employee request and providing employee relations Assist in other employee relations and discipline task Assist in processing other related payroll and benefit task. Keep up-to-date with the latest HR trends Qualifications Pursuing studies in Human Resources Development Management, Psychology or any related courses Good communication skills with excellent analytical problem-solving skills Proactive individual with the ability to work independently Willing to work Onsite Additional Information Kindly attach your resume in your application. Only shortlisted candidates will be contacted.

OBJECTIVES Manage FIR sales strategy to become a major FDAS brand in the Visayas and Mindanao Region. Manage to grow business above market by focusing on the large end users, system integrators, regional distributors accounts, and their needs and achieve budget. Support in developing channel strategy and ensuring implementation. To meet the given sales targets with new customers in the area. JOB DESCRIPTION Responsible for sales turnover in Visayas and Mindanao Region for Fire Detection and Alarms System (FDAS). Develop and manage local customer and influencer portfolio and implement agreed channel strategy based on the budget set by local CSO and FIR Regional Strategy. Present, discuss, adjust, and follow up on technical and commercial solutions with the end users and all relevant parties. Support on the planning of product launch introduction in the Visayas and Mindanao areas. Can be able to generate, follow-up, and win project leads in Visayas and...

Responsible for turnover and IM2 of FIR BU in the Philippines Develop and manage efficient sales and business development teams Develop and implement strategy within agreed budget based on BU FIR Regional strategy Monitor and analyze sales and IM2 against budget and initiate appropriate action if needed Develop and manage local customer and influencer portfolio and implement agreed channel strategy Relationship management with key customers' and key influencers in the country Define and implement price, discount and rebate schemes in line with BU guidelines for territory Develop and implement local customer strategies and marketing initiatives Support launch plan for product introduction in country Provide feedback on market trends, customer/end-user needs and support collection of competitor information (portfolio as well as industries) Provide feedback on local product requirements to BU/MKR of the Region Collaborate with management of Bosch RO to align sales and AR...

First Level IT support for a global team. E.g. Microsoft Office, Microsoft Outlook Collect, document, resolve and process user incidents and requests via phone/e-mail/chat Explain technical solutions to a non-technical audience Use knowledgebase in daily business and to continuously develop own IT skills Frequently communicates with team management about new solutions and open points Support the ITSD Global Team in developing new ways of working Qualifications Minimum 6 months of experience in an IT Service Desk, ideally in CI Hotline Fluent communication skills (verbal and written) in Vietnamese and Business English General IT Knowledge with focus on workplace IT Ability of cross-functional thinking and quick problem solving skills Excellent communicator and team player Customer service and solutions-oriented person, conveying genuine willingness to help  Ability to work under pressure High degree of self-motivation and learning potential Amenable to work on a...

1.     Curriculum Development: Creates or contribute to the development of training materials, lesson plans, and curriculum. Ensures that the content is organized, relevant, and aligned with the learning objectives. 2.     Answers Questions: Address learners' questions, concerns, and doubts. Provides clear and accurate explanations to ensure learners understand the material. 3.     Provides Feedback: Offers constructive feedback to learners on their progress, assignments, and performance. This feedback helps learners improve their understanding and skills. 4.     Technology Integration: Incorporates technology tools and platforms into training methods to enhance learning and engagement is often part of a trainer's responsibilities. 5.     Continuous Improvement : Engage in professional development to enhance their teaching skills, stay current in their field, and learn new instructional techniques. 6.     Collaboration : Collaborates with other trainers, instructional...

Product Owner Compliance with the agreed customer service agreement (according to contract) Supports during service and/or tool implementation (optional: SV) Operational contact for customer (external customer communication regarding technical service aspects) Responsible for continuous process improvements Analyze and derive actions from quality checks Coordinates and/or process technical initial trainings (knowledge transfer to Solution Experts) Initiate intraday actions to improve KPIs of daily operations Register complaints (according to the Complaint Process at SO CD08001; positive feedback in the Feedback Handling Tool (FHT; for PAS the Rekla-Process and Rekla-Tool is valid) (optional: SV, OPMx, OPM, GOM) People Manager Motivates, leads, and develops Solution Experts Initiates monthly “Performance and Development Dialogue” with each Solution Expert Analyze and derives actions from quality checks Supports in conflict and change management (if necessary)...

You develop a  portfolio of web services  that will be rolled-out to the entire Bosch Group and towards external clients together with our web-development team. You do  Back- and Frontend development  for our web platforms with HTML, (S)CSS, JavaScript, TypeScript, React (Next.js), Nest.js, NX, Node.js and GraphQL. You do  Database development  and handling of complex and  performant   queries  with Postgres, Opensearch, REDIS. You develop  complex new functions  for our platforms. You integrate  external services . You plan and execute  front- and backend tests . You ensure an outstanding  user experience You develop and implement progressive AI tools and algos You will interact and align with our development team in Germany Qualifications Personality and work mode:  great creative and conceptual skills, sharp analytical and problem-solving skills, with a high level of attention to detail, excellent verbal communication skills Experience and Know-How:  Minimum...

You will identify the best experts among freelancers and development companies for our internal and external customers Your responsibilities include the acquisition and support of customers in the field of digital solutions You will be in charge of the process from the first contact with the customer to coordination, offer calculations and the creation and finalization of offers, including the creation, maintenance and management of leads and opps, both for freelancers and customers. Review of requirements and general conditions for the legally compliant use of freelancers in customer projects Active sourcing of freelancers - advertising of projects on online platforms, direct contact with freelancers as well as pre-selection and profile creation First point of contact for freelancers and clients for all administrative issues during the entire duration of the project Project creation, maintenance and management in various software tools as well as budget monitoring,...

Your job will cover the entire marketing mix, with a focus on digital marketing measures and the development of data-driven marketing. You will build and optimize our online marketing strategy, but also design offline marketing campaigns and trade show appearances. You coordinate and manage marketing activities of external service providers (marketing agencies & freelancers) and internal stakeholders. You design, plan and execute Google Ads campaigns and prepare important reports. You interpret key figures and derive further measures from them. You manage our Google Ads, Google Analytics and Google Data Studio channels. You conduct keyword research for SEA & SEO strategies. You plan and manage target group specific (SEO optimized) content. You perform the technical SEO monitoring and optimization of our website. Qualifications Personality and work style: communicative, creative, very good self-management, strong creative and conceptual skills, desire for...