South Maui Animal Clinic Kihei, HI, USA
South Maui Animal Clinic is seeking an experienced Customer Service Representative! Client Service Representatives work to create a positive customer experience and create client loyalty. By using customer service skills to gather important information from the client they help create a more impactful and efficient experience between the client and medical staff. Responsibilities: Provide first-class customer service and help to solve or elevate any concerns that the client has Build lasting relationships by forming a genuine connection with each client who walks through our doors Engage with each client to inform and educate them on the benefits of essential products and services Listen to the client’s needs and properly communicate to the medical team for a more effective and efficient appointment Use empathy to communicate any changes in schedule to our guests and approach late clients with a problem-solving mindset Control the flow of the appointments by ensuring the clients...
Customer Service / Support Digital / E-commerce Veterinary / Animal Services