$49,000 - $54,000 yearly
Alloy Precision Technologies Mentor, OH, USA
SUMMARY: The Customer Account Specialist is responsible for developing positive relationships with, and providing superior customer service, to our customers. Acts as a proactive partner for both our customers and Alloy Precision Technologies (APT) in establishing strategies and plans that ensure both parties achieve their objectives. Ensures accurate review and management of customer purchases order and contracts. Displays strong communication and general business acumen. Assists sales team in growth strategies and marketing initiatives to secure new business. ESSENTIAL DUTIES AND RESPONSIBILITIES: Takes the lead role providing effective customer PO/Contract Review and Order Management workflow. Reviews contract terms, product scope, pricing, and delivery schedule. Coordinates timely updates and changes as required. Coordinates internal activities with other departments to develop project plans and actions. Communicates order schedules and updates to customers and internally...
Retail / Sales