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Warby Parker is on the lookout for an experienced Senior Director of Customer Experience to roll up their sleeves and lead our Customer Experience teams in Nashville, Las Vegas, and New York City. In this position, you’ll direct the day-to-day operations of customer engagement, order management, and strategy as we aim to satisfy and delight each and every Warby Parker customer. You will also be a key contributor to our strategic plans as we scale our organization and pave the way for future growth. Sound like your cup of tea (or coffee, or yerba mate)? Keep reading! What you’ll do: Design and oversee the execution of strategies to optimize the customer experience, as aligned with Warby Parker’s vision and values Act as the voice of the customer in the business, driving the improvement of performance measures, metrics, and service-level agreements across the organization with the aim of streamlining the customer journey and maintaining our Net Promoter Score Identify...

Job Status: Part-Time Warby Parker is looking for a high-energy, innovative, and caring Optometrist to join one of their Independent OD practices. The ideal candidate has a passion for delivering remarkable eye care in a collaborative environment, is a team player at heart who strives to exceed patient expectations, and has a great attitude. Sound like you? Keep reading! What you’ll do: Perform excellent comprehensive eye exams in accordance with the company’s protocol and standards of care Provide a great eye exam experience and communicate eye health, eyewear, and prescription advice to patients Demonstrate exceptional product knowledge and effectively communicate features and benefits to patients Act as a representative for our brand and help educate and excite others to establish us as a leading eye care provider Who you are: A Doctor of Optometry licensed in this state (new and recent grads are also welcome to apply) Excited by a...

Job Status: Part-Time Warby Parker is looking for a high-energy, innovative, and caring Optometrist with a passion for delivering remarkable vision care in a collaborative environment. Our ideal candidate is a team player at heart who strives to exceed patient expectations and has a great attitude all the while. Sound like you? Keep reading! What you’ll do: Perform excellent comprehensive eye exams in accordance with Warby Parker’s protocol and standards of care Ensure flawless accuracy in taking measurements and diagnosing ocular conditions Explain eye health, eyewear, and prescription terminology to patients Demonstrate exceptional product knowledge and effectively communicate features and benefits to patients Act as a representative for our brand and help educate and excite others to establish Warby Parker as a leading vision service provider Who you are: A Doctor of Optometry licensed in state they will practice Excited by a...

Job Status: Part-Time Warby Parker is looking for a high-energy, innovative, and caring Part-Time Optometrist with a passion for delivering remarkable vision care in a collaborative environment. Our ideal candidate is a team player at heart who strives to exceed patient expectations and has a great attitude all the while. Sound like you? Keep reading! What you’ll do: Perform excellent comprehensive eye exams in accordance with Warby Parker’s protocol and standards of care Ensure flawless accuracy in taking measurements and diagnosing ocular conditions Explain eye health, eyewear, and prescription terminology to patients Demonstrate exceptional product knowledge and effectively communicate features and benefits to patients Act as a representative for our brand and help educate and excite others to establish Warby Parker as a leading vision service provider Who you are: A Doctor of Optometry licensed in state they will practice Excited by...

Job Status: Part-Time Warby Parker is looking for a high-energy, innovative, and caring Optometrist with a passion for delivering remarkable vision care in a collaborative environment. Our ideal candidate is a team player at heart who strives to exceed patient expectations and has a great attitude all the while. Sound like you? Keep reading! What you’ll do: Perform excellent comprehensive eye exams in accordance with Warby Parker’s protocol and standards of care Ensure flawless accuracy in taking measurements and diagnosing ocular conditions Explain eye health, eyewear, and prescription terminology to patients Demonstrate exceptional product knowledge and effectively communicate features and benefits to patients Act as a representative for our brand and help educate and excite others to establish Warby Parker as a leading vision service provider Who you are: A Doctor of Optometry licensed in state they will practice Excited by a...

Job Status: Part-Time Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses (take a peek at  how they’re made ). Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you’ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You’ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who’s eager to help Warby Parker grow. Sound a lot like you? Wonderful—read on! What you'll do: Work directly with customers to help meet all of their eyewear needs Take and record measurements, adjust and fit eyewear, and...

Job Status: Full-Time Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses (take a peek at  how they’re made ). Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you’ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You’ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who’s eager to help Warby Parker grow. Sound a lot like you? Wonderful—read on! What you'll do: Work directly with customers to help meet all of their eyewear needs Take and record measurements, adjust and fit eyewear, and...

Job Status: Full-Time Warby Parker is on the lookout for an experienced multi-store Area Leader to play an integral part in laying the foundation for our growing Retail business. An Area Leader at Warby Parker is responsible for the financial performance, retail experience, team development, operations and visuals for up to 5 retail locations outside of your home store location. You excel in balancing the workload of your home store while driving growth and development of multiple store locations. Previous high volume, multi-store retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Conduct regular store visits to ensure store teams are compliant with all policies and procedures Execute and improve all operational activities to meet your area’s financial...