29 front desk agent jobs found

Effectively check guests into and out of the resort by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to Bellhop. Date stamps, sorts, and racks incoming mail and messages. Transmits and receives telephone messages. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Keeps records of room availability and guests' accounts. Computes bill, collects payment, and makes change for guests. Makes and confirms reservations. Posts charges such as room, food, liquor, or telephone, to ledger. Makes restaurant, transportation, or entertainment reservation, and arranges for tours. Assists guests with deposit of guests' valuables in hotel safe or safe deposit box. Nightly bucket checks Able to listen and find solutions to guests problems...

As a  Hotel Front Desk Receptionist,  you will be a critical and valuable member of the front office staff. You will perform the following duties. Greet, register, assign rooms and issue room keys to guests Maintain accurate records of room availability and guest accounts Calculate bills, collect payments, and make necessary corrections required Listen to guest complaints and strives to find solutions in a timely manner Answer guest questions and provide accurate information about property and surrounding areas Ahere to Westgate’s company core values: Integrity, Passion, and Work Ethic   Qualifications Qualifications/Requirements: Prior customer service and hospitality experience is strongly preferred but not required Experience working in customer facing industries such as hotel, resort, medical, banking, airlines, etc. Strong computer skills and comfortable learning new reservation software and technology Fast learner with a strong attention to detail...

There are no do overs with vacations. You know what people need and are legendary at winning them over. You get that every check in is a first impression and every check out could be a lasting one. As a Front Desk Agent with Westgate Resorts, you will be part of an award-winning brand! As a Front Desk Agent, you will: Deliver a personalized experience to our guests and possess a genuine passion for providing first rate service Greet and accommodate guests in person and over the phone Guide guests through the check in process using our hotel management systems Enjoy solving problems, upselling, and promoting hotel amenities Qualifications To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: Integrity Passion Work Ethic Requirements: Must be to lift to 15lbs Must be able to stand for long periods of...

Summary The Lead Front Desk Agent acts as a Department Lead Trainer and occasionally Manager on Duty in directing all activities of the Rooms Division. Monitors ALICE app for guest alerts. Ensures Limelight Inspirations measurements are maintained across the guest service areas. Essential Job Functions Familiar with basic operating tasks in the following departments: • Front Desk • Concierge • Guest Services • Ski Concierge/ Adventure Center • One of the Front Desk Lead’s focuses will be Initial Agent Training • Attends Front of House-Training sessions • Update and complete Training Manuals and SOP’s • Brainstorm and introduce new training activities and roleplay • Initiate and Lead Cross shift Training Sessions • Come up with new creative Training Initiatives • Train new agents and offer refresher training to tenured staff  • Act as the Manager on Duty to deal with all guest-related issues • Capable of working in all Rooms Division positions in or to provide...

As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service: As a Front Desk Agent, you will: Warm Welcome: You are the first face our guests see, and you greet them with a genuine and warm welcome, setting the tone for their stay. Guest Registration and Services: Efficiently handle the check-in and check-out procedures, assign rooms, and enter their information into the property management system, ensuring a smooth check-in experience. As well as collecting security deposits upon guest check-in and explaining room charges, you accept payments through various methods, including cash, check, or credit...

There are no do-overs with vacations. You know what people need and are legendary at winning them over. You understand that every check-in is the first impression, and every check-out could be a lasting one. As a Front Desk Agent with Westgate Resorts, you will be part of an award-winning brand! As a  Front Desk Agent,  you will efficiently check guests into and out of the resort by performing the following duties, in addition to offering impeccable customer service. Greets, registers, and assigns rooms to guests, issuing room keys Keeps records of room availability and guests' accounts. Computes bills, collects payments, and makes changes for guests. Ability to listen to and find solutions for guests’ challenges Qualifications To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values:  Integrity  Passion Work Ethic...

As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service: As a Front Desk Agent, you will: Warm Welcome: You are the first face our guests see, and you greet them with a genuine and warm welcome, setting the tone for their stay. Guest Registration and Services: Efficiently handle the check-in and check-out procedures, assign rooms, and enter their information into the property management system, ensuring a smooth check-in experience. As well as collecting security deposits upon guest check-in and explaining room charges, you accept payments through various methods, including cash, check, or credit...

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice ®  has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice ®  to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges ®  loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit  www.choicehotels.com .  The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the...

As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service: As a Front Desk Agent, you will: Warm Welcome: You are the first face our guests see, and you greet them with a genuine and warm welcome, setting the tone for their stay. Guest Registration and Services: Efficiently handle the check-in and check-out procedures, assign rooms, and enter their information into the property management system, ensuring a smooth check-in experience. As well as collecting security deposits upon guest check-in and explaining room charges, you accept payments through various methods, including cash, check, or credit...

Summary The Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests.  Essential Job Functions •    Welcome guests upon their arrival and assign rooms •    Provide information about the hotel, available rooms, rates, and amenities •    Respond to guests’ complaints in a timely and professional manner •    Select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms •    Coordinate with housekeeping to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs •    Receive payment from and check out hotel guests  •    Work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out •    Create unique baskets or special amenities for...

As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the fastest-growing storage company with over 3,600 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm (No Sundays) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution EXTRA Healthy Wellness...

Overview: At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities: What CubeSmart offers: NON-TRADITIONAL HOURS COMPETITIVE HOURLY RATE and BONUS OPPORTUNITIES PAID TIME OFF – VACATION, SICK, and HOLIDAYS GENEROUS HEALTH BENEFITS 401k RETIREMENT PLAN with COMPANY MATCH SHORT TERM DISABILITY TUITION REIMBURSEMENT STORAGE DISCOUNTS Your role at CubeSmart… Listen to customers to understand their unique situation Become an expert in self-storage by renting storage spaces and managing the leasing process Take ownership of your store’s retail business Participate in operations activities such as keeping the property clean, performing lock checks, and showing units to potential customers Utilize our Point of Sales system (POS) to take payments, manage customer accounts, and maintain inventory Other duties as assigned You’ll love working here because… YOU WILL MAKE A DIFFERENCE – YOU WILL BELONG TO...

Overview: At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count”. Responsibilities: What CubeSmart offers: Non-Traditional Retail Hours Competitive Hourly Rate and Bonus Opportunities Paid Time Off – Vacation, Sick, and Holidays Generous Health Benefits 401k Retirement Plan with Company Match Short Term Disability Tuition Reimbursement Storage discounts Your role at CubeSmart… Listen to customers to understand their unique situation Become an expert in self-storage by renting storage spaces and managing the leasing process, including offering insurance and making collection calls Take ownership of your store’s retail business including making bank deposits Participate in operations activities such as keeping the property clean, performing lock checks, showing units to potential customers, inspecting the store, and daily walk-throughs Utilize our Point of Sales system (POS) to take payments, manage customer...

As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for leaders who are responsible, passionate, and innovative as they take charge of the day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that allows you to work 5 days a week (no Sundays) and be off work by 6pm Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices Affordable medical benefit options with up to a $1k annual Health Savings...

Accurate Pay: $17.00 + monthly incentive opportunities As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that allows you to work 5 days a week (no Sundays) and be off work by 6pm Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices Affordable medical benefit options with up to a $1k annual Health...

As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for leaders who are responsible, passionate, and innovative as they take charge of the day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that allows you to work 5 days a week (no Sundays) and be off work by 6pm Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices Affordable medical benefit options with up to a $1k annual Health Savings...

Summary   The Accounting Specialist assists the Accounting Manager with accounts receivable, accounts payable, cash deposits, daily income journal, and general ledger accounting for the hotel(s).  Essential Job Functions  • File all incoming paperwork in a consistent and timely manner  • Ensure that office supplies are appropriately stocked at all times  • Provide account information and billing details to Snowmass Mountain Club members  • Maintain digital records of event contracts and Snowmass Mountain Club membership accounts • Assist Accounting Manager with group billing tasks as assigned  • Assist Accounting Manager with end-of-month tasks as assigned  • Assist Accounting Manager and Accounting Supervisor with cashiering tasks as assigned  • Post and file invoices, and assist the Corporate Accounts Payable Manager with check run tasks as assigned  • Appeal and rebut incoming credit card chargebacks  • Assist in preparation of daily income journal from...

As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service: As a Front Desk Agent, you will: Warm Welcome: You are the first face our guests see, and you greet them with a genuine and warm welcome, setting the tone for their stay. Guest Registration and Services: Efficiently handle the check-in and check-out procedures, assign rooms, and enter their information into the property management system, ensuring a smooth check-in experience. As well as collecting security deposits upon guest check-in and explaining room charges, you accept payments through various methods, including cash, check, or credit...

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice ®  has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice ®  to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges ®  loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit  www.choicehotels.com .  The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the...

Raines Co. - Your Future is Now Position Summary: The Sales Manager is responsible to develop and foster business through pro-active direct sales, marketing, and solicitation for various or specific market segments. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Job Functions Maintain a warm and friendly demeanor at all times Meet or exceed budgeted...