Ruby Tuesday Roanoke Rapids, NC, USA
The Server Assistant is responsible for providing a friendly welcome and farewell to all our guests. Using the Table Management System (TMS), the server assistant is responsible for seating guests and assisting the service team with ensuring that each guest leaves happy. ESSENTIAL DUTIES AND RESPONSIBILITIES Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating. Utilizes the Wait and Reservation Lists in the TMS system. Maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment. Enthusiastically greet guests and assign to table using TMS; politely notify guests, managing expectations, if there is a wait. Inform guests of current features and promotions, answers questions and offer menu suggestions. Address guest concerns and informs Manager. Supports and assists team members by delivering food and beverages, pre-bussing and providing refills when possible Set-up, maintain and operate the server...
Food / Beverage / Culinary