Telecommunications Field Engineer

Role: Level 2 Field Engineer — Fibre & Network Infrastructure

Location: Chicago

Employment Type: Full-Time – remote with travel to site as needed

Package: $75,000 – $80,000 car allowance overtime and on-call bonuses

This is an opportunity to join one a leading network infrastructure and telecoms specialists, known for delivering high-quality services to global telecom providers, hyperscalers, and enterprise clients. The company supports a wide range of clients across fibre, data centre, transmission, and field services, from initial deployment through to long-term maintenance. With a strong reputation for reliability, rapid response, and technical excellence, they offer a platform for long-term career progression in a growing sector.

As a Level 2 Field Engineer, you’ll act as the on-site technical lead, taking responsibility for installing, maintaining, and commissioning complex telecoms infrastructure while supporting junior engineers. This is a hands-on position with a focus on quality delivery, fault resolution, and continuous improvement across live environments.

Key Responsibilities

• Leading site-based activities for deployment, upgrades, and maintenance
• Providing first-line leadership and mentoring to junior engineers
• Installing, terminating, testing and labelling fibre and copper cabling
• Completing rack and stack builds, cable management, and containment
• Conducting fault diagnosis using OTDR, Ethernet, and OSA test equipment
• Installing and verifying AC (240v) and DC (-48v) plug-and-play connections
• Managing RAMS and SVSA inspections, ensuring H&S compliance
• Producing project documentation and quality audits to required standards
• Acting as the escalation point for technical issues during projects
• Supporting project managers with on-site planning, updates, and reporting
• Participating in out-of-hours on-call rota when required

What You’ll Bring

• Proven experience in telecoms field engineering — installations, maintenance & commissioning
• Hands-on expertise with:
• DWDM, SDH, PDH, Ethernet, IP and VoIP systems
• Equipment from Ciena, Infinera, Nokia, Juniper, Cisco
• Structured and fibre optic cabling (Cat x, E1, OMx, OSx)
• Strong fault-finding and test equipment proficiency (OTDR, Fluke, OSA etc.)
• Excellent understanding of industry standards, cabling practices, and H&S requirements
• Experience supervising or mentoring other engineers
• Strong communication and report writing skills
• Full UK driving licence
• Ability to work independently across changing field-based environments

Bonus Points For

• Certifications such as CNCI, CNIT, COPT, CDCTP, or fibre vendor certifications
• Familiarity with ITSM tools, Asset Management Systems, and MS Office
• ITIL or service delivery framework knowledge