Sr Database Administrator

VoiceLog Logo
VoiceLog
United States, US
  • IT
  • FullTime
  • FlexTime

Job Type: Full-Time Hours: Days/After Hours As Needed Salary: $85-$110 yearly DOE About AnswerNet Benefits available after 60 Days for full time employees AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000 satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.

Summary

  • The Senior Database Administrator is a hands-on, highly technical role responsible for the day-to-day management, maintenance, and reliability of our production and non-production database environments. The successful candidate will ensure maximum performance, stability, and security across a diverse set of database technologies hosted primarily on AWS and Azure cloud platforms. This role requires 24×7 availability for emergencies.

Essential Duties And Responsibilities Database Operations and Reliability:

  • Availability & Recovery (HA/DR): Design, implement, and manage robust High Availability (HA) and Disaster Recovery (DR) solutions (e.g., Replication, Always On Failover Clusters, Log Shipping) to ensure minimal downtime and data loss.
  • Performance Tuning: Proactively monitor database performance, identify bottlenecks, and execute expert-level query, index, and server-level tuning to optimize application responsiveness and resource utilization.
  • Monitoring & Alerting: Implement and maintain comprehensive monitoring and alerting systems to proactively detect and resolve performance degradation, capacity issues, and system failures.
  • Maintenance & Patching: Plan, test, and execute regular database patching, version upgrades, and maintenance tasks (backups, integrity checks) during scheduled maintenance windows.

Technical Expertise And Environment

  • Multi-Platform Management: Serve as a subject matter expert for SQL Server and MySQL database environments, with familiarity in managing MongoDB clusters.
  • Cloud Proficiency: Manage, deploy, and administer databases on cloud platforms, specifically utilizing services within AWS (e.g., RDS, EC2-hosted instances) and Azure (e.g., Azure SQL Database, VMs).
  • Security & Compliance: Implement and enforce security best practices, including user access management, encryption, auditing, and compliance with industry standards.
  • Storage & Capacity: Manage database storage needs, plan for capacity scaling, and optimize resource allocation in the cloud to control costs.

Collaboration And Automation

  • Cross-Functional Collaboration: Partner closely with Software Engineering, DevOps, Infrastructure, and Security teams to provide database design input, troubleshoot application-related database issues, and integrate security policies.
  • Automation: Develop and maintain scripts (PowerShell, Python, or Shell) to automate routine operational tasks, reporting, and deployment processes.
  • IaC Integration (Preferred): Work with Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible) to deploy and configure database infrastructure in an automated, repeatable manner.

Minimum Qualifications (knowledge, Skills, And Abilities)

  • Experience: 5 years of hands-on experience as an Operational or Production DBA.
  • Core Database Expertise: Deep knowledge of SQL Server and MySQL architecture, internals, and advanced features (HA/DR, replication, security).
  • Cloud Operations: Proven experience administering databases hosted on either AWS or Azure (experience with both is highly preferred).
  • Availability: Demonstrated commitment to participating in a 24/7 on-call rotation and responding to critical incidents outside of regular business hours.
  • Technical Skills: Expert proficiency in T-SQL and/or PL/SQL and strong scripting capabilities (PowerShell, Python, or Bash).
  • Soft Skills: Excellent problem-solving, analytical, and communication skills to clearly articulate technical issues to both technical and non-technical stakeholders.

Education And Experience

  • Experience managing databases via Infrastructure-as-Code (IaC) tools like Terraform or Ansible.
  • Familiarity with NoSQL databases, specifically operational experience with MongoDB.
  • Relevant industry certifications (e.g., AWS Certified Database — Specialty, Microsoft Certified: Azure Database Administrator Associate).
  • Experience in optimizing database deployments for microservices architectures.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
Apply for job