ServiceNow Developer O&M Expert

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100 projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

Hi,
Position: Mid ServiceNow Admin/Developer O&M
Location: Remote(with occasional travel to Washington, DC)
Duration: Long Term

Job Description:
Most of the work is of support and enhancements. Looking for candidates who worked in O&M kind of engagements and have experience in all the modules listed.

Experience:
5 years of experience administrating ServiceNow platforms
5 years in Agile development

Education:Bachelor’s Degree

Certification(s):ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD)

Skillset:

ServiceNow: Knowledge of ServiceNow architecture and products/modules, experience delivering large-scale federal projects on the ServiceNow platform, ability to communicate recommended practices and guidance to customers and project teams

Agile development: Analysis, requirements gathering, development, testing, quality assurance, change management, operations and maintenance support
Experience with Service Portal
Production support/maintenance work, e.g., Upgrade and Clone support
Requirements analysis, gap analysis, create stories, create use cases
Experience with: ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB
Support of integration points to/from ServiceNow (SailPoint, UpStart)
Workspace configuration support. (Service Operations Workspace)
Experience with dashboards and reporting
Virtual Agent/Agent Chat
Performance Analytics
Rest API

Thanks and Regards,

Pavan Teja

Talent Acquisition Specialist

Phone:

Email:

Web:

4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151