Pipeline Scheduler Support Analyst

We are looking for Pipeline Scheduler Support Analyst for our client in Allentown, PA / Houston, TX

Job Title: Pipeline Scheduler Support Analyst

Job Location: Allentown, PA / Houston, TX

Job Type: Contract

Job Description:

Pay Range: $50hr – $55hr

Responsibilities:

Provide Level 1 and Level 2 support for the Pipeline Scheduler application, including incident resolution, user access management, and system monitoring.
Troubleshoot and resolve application issues related to batch jobs, data flow, and integration with systems like T4 and Nest databases.
Maintain and update Excel VBA-based scheduling tools, ensuring configuration integrity and macro functionality.
Collaborate with schedulers to support daily operations such as exporting, editing, and publishing pipeline schedules.
Participate in patching activities, nightly audits, and compliance checks within the AVD environment.
Document support procedures, architecture diagrams, and user guides.
Coordinate with development teams for issue escalation and resolution.
Monitor ticket queues and ensure timely resolution or escalation of issues.
Participate in on-call rotations and support activities outside regular business hours as needed.

Required Skills and Experience:

6 8 years of experience in application support, preferably in the energy or midstream sector.
Proficiency in SQL (Level 3) and Visual Basic (Level 2) for data handling and script maintenance.
Experience with pipeline scheduling tools (e.g., Scheduling App, PLS) and understanding of terminal operations.
Familiarity with AVD environments, Active Directory group management, and Excel-based automation.
Strong analytical and problem-solving skills with the ability to reverse-engineer complex code.
Excellent communication and documentation skills.

Preferred Qualifications:

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