NetSuite Business Analyst

Requirements

Must have:

We are looking for a NetSuite Functional Analyst with a minimum of three years of experience in a similar role, specifically as a NetSuite (Social Impact) analyst. Experience with FreshService is desired, and a NetSuite Certification is preferred. A bachelor’s degree in a related field is advantageous. You should possess a strong knowledge base and proven experience in Information Technology and have familiarity with NSPB and Squareworks (Charted). Knowledge of NSPB coding is also preferred. Experience in customer service and interaction is required, and familiarity with a healthcare setting, as well as non-profit experience, is desirable but not mandatory.

Responsibilities:

As a NetSuite Functional Analyst at SOUND, you’ll be integral to supporting our NetSuite ERP and FreshService environment. Your essential duties will include providing functional support for NetSuite (including NSPB), developing suite scripts and workflows, creating and distributing reports, and assisting in dashboard setup for users. You will identify and support transitions to the best methods for importing external data into NetSuite and explore the implementation of new functionalities. Some of your tasks will involve gathering and analyzing requirements from stakeholders, customizing NetSuite modules to align with business processes, and recommending system improvements. Training and documentation will also be part of your responsibilities, including creating user guides and conducting training sessions. You will act as a liaison between technical teams and business units, translating complex system capabilities into understandable terms.

Company:

We are proud to be SOUND Behavioral Health, one of King County’s largest providers of quality mental health and addiction treatment services, dedicated to supporting our area’s most vulnerable populations. This position is crucial for exploring and implementing new functionalities in our behavioral health care setting. The typical work schedule is Monday to Friday, from 8:00 am to 5:00 pm, and you will be based in our Tukwila office. Please note that applications will be accepted until November 14. As part of our commitment to our team members, we offer comprehensive benefits such as 100% paid medical and dental insurance, paid life and long-term disability insurance, 18 days of paid vacation, and a robust retirement plan with contributions from SOUND. We also provide free in-house professional training and assistance for public service loan forgiveness. For this role, the compensation range is between $83,200.00 and $104,000.00 per year.