Pinnacle Method Consulting’s mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.

Employer Industry: Software Solutions

Why Consider This Job Opportunity

• Opportunity for remote work, providing flexibility in your schedule
• Engaging and dynamic work environment focused on growth and innovation
• Potential for career advancement within the organization
• Work on multiple projects, enhancing your skills and experience in business analysis
• Collaborate with project managers to deliver high-quality customer support solutions

What To Expect (Job Responsibilities)

• Gather business requirements and solutions from the design stage to delivery
• Manage multiple projects while effectively communicating status updates with project managers
• Detail and explain methodologies used in analyses as requested by project managers
• Write use cases and specifications for changes
• Develop test plans and participate in testing implemented changes

What Is Required (Qualifications)

• Excellent communication skills, including written, spoken, presentation, and listening abilities to explain and interpret complex issues clearly
• Experience with Centura versions 6.2 or 7.2
• Ability to document and communicate complex process flows
• Proven experience in understanding the scalability of a growing business and implementing changes to enhance customer support solutions
• Proficient in articulating and effectively writing business requirements and use cases

How To Stand Out (Preferred Qualifications)

• Experience with Gupta SQL

SoftwareSolutions #BusinessAnalysis #RemoteWork #CareerOpportunity #CustomerSupport

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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