Bilingual Receptionist

Bilingual ReceptionistFurstStaffing is looking for a Bilingual Receptionist.  This is the first point of contact for guests and clients. This role provides administrative and customer service support, ensures the front desk is professionally managed, and helps coordinate essential communication between clients and program staff. The ideal candidate will be organized, approachable, and deeply committed to providing excellent service in a fast-paced, mission-driven environment and must be Bilingual.Hours:  8am-4:30pm Mon-Fri.Pay:  $17.50Benefits: Essential Job Functions: Provide friendly, welcoming, and professional service to all guests and callersManage front desk operations, including answering phones, routing calls, checking voicemail, and greeting walk-insAssist with mail scanning, logging, and filing processesPrepare and send application packets upon requestMaintain accurate records and logs; check and date-stamp drop box items dailyMaintain the cleanliness and organization of the front desk, lobby, and guest areasAssist in training staff on front desk operations as neededCommunicate respectfully and impartially with families about their child care optionsKeep up-to-date on agency programs, policies, and proceduresPerform other duties as assigned by the CCAP Supervisor or CEORequirements: Associate’s Degree from an accredited institution or equivalent education/work experience (2 full years in social work, customer service, data entry, or related fields)Minimum two (2) years of customer service experienceMust be BilingualStrong knowledge of local community resourcesExcellent verbal and written communication skillsStrong problem-solving and analytical skillsProficiency with computers and office software (e.g., Microsoft Office)Ability to type at least 30 words per minuteAbility to lift up to 30 pounds and perform physical tasks (sit, stand, bend, twist)Valid Illinois driver’s license and vehicle insuranceIf you are interested in the Bilingual Receptionist, please apply here. If already registered with FurstStaffing, please contact Courtney or Denessa at 815-229-7810.

FurstStaffing