Application Engineer

Application Engineer — Metrology, Precision Optics & Automation

Must have proven experience in metrology and optical systems engineering.

Role Overview

• Title: Application Engineer — Metrology (Precision Optics & Automation)
• Location: Rochester, NY
• Reports to: Head of Engineering
• Department: Engineering / Technical Sales
• Salary: Competitive
• Focus: Customer-facing technical role across pre-sales and post-sales activities, maintaining a strong interface between sales, engineering, and end-users.

Company Overview

A global leader in precision manufacturing and metrology systems , specializing in optical engineering, automation, and high-performance surface measurement technologies . The company provides advanced precision solutions for industries including semiconductor, aerospace, and life sciences, with a strong focus on innovation and quality.

Role Purpose

• Serve as the technical liaison between customers, sales, and engineering teams.
• Support the full product lifecycle—from technical demonstrations and configuration to installation, optimization, and customer success.
• Promote the integration of optical metrology with automated and precision manufacturing processes.

Key Responsibilities

Pre-Sales Support

• Deliver technical expertise during customer consultations and sales discussions.
• Conduct customized product demonstrations and presentations.
• Translate customer requirements into detailed technical configurations and proposals.

Post-Sales Support

• Oversee system installations, commissioning, and user training worldwide.
• Provide on-site and remote troubleshooting to ensure system performance and satisfaction.
• Capture customer insights and feedback for continuous product improvement.

Application Development

• Develop and optimize measurement, metrology, and automation workflows.
• Conduct data analysis, performance validation, and technical reporting.
• Produce comprehensive documentation, reports, and best-practice guides.

Collaboration

• Work closely with R&D, product management, and engineering on solution development.
• Represent the company at industry events, trade shows, and technical demonstrations.

Candidate Profile

Essential Qualifications

• Bachelor’s or Master’s degree in Optical Engineering, Physics, Mechanical Engineering, Mechatronics, or a related discipline.
• 5+ years’ experience in applications engineering, metrology, or precision optics.
• Strong hands-on familiarity with optical metrology systems , automation , and data-driven analysis.
• Proven understanding of precision manufacturing and system integration.
• Excellent communication, presentation, and customer engagement skills.
• Willingness to travel up to 50% (domestic/international).