Advanced Urology Institute LLC Oxford, FL, USA
Description:Advanced Urology Institute-Our mission is to advance patient-centered care. https://www.advancedurologyinstitute.com/ AUI is currently seeking a motivated individual to grow with us in our Oxford office. *Call Center Representative* The Call Center Representative serves as a primary point of contact for patients in the medical practice and provides excellent customer service through clear communication. The Call Center Representative must, at all times, safeguard and protect patients' right to privacy. The Call Center Representative should have familiarity with medical terminology and medical office processes and procedures. *DUTIES:* * Answers and processes telephone calls in a polite and courteous manner when dealing with all incoming calls to the Phone Room. * Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. * Takes complete and accurate information from patients/callers, prioritizing and...
Customer Service / Support Jobs