Advance Auto Parts Dayton, OH, USA
Job Description Primary Responsibilities • Provide GAS3 selling experience for DIY and professional customers • Provide leadership and developmental coaching for store Team Members • Achieve personal / store sales goals and service objectives • Manage DIY services including battery installation, testing, wiper installs, etc. • Ensure high standards of customer service including prompt handling of any complaints for product and operational standards • Understand levers to impact P&L • Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties) • Weekly scheduling process Secondary Responsibilities • Assist in backing up operations of commercial delivery program • Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors • Act like an owner • Superior communication and customer service skills • Ability to locate and stock parts • Safety knowledge...
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