Sales Development Representative

Department: Sales & Business Development

Job Summary:

We are seeking a dynamic SDR to drive sales growth and manage client relationships. The ideal candidate will have strong sales expertise, leadership skills, and a results-driven mindset to achieve revenue targets while ensuring customer satisfaction.

Key Responsibilities:

Sales Leadership & Strategy:

• Develop and implement sales strategies to achieve individual and team targets.
• Identify new business opportunities and drive lead generation efforts.
• Assist in defining and refining sales processes to maximize efficiency.
• Monitor market trends, competitor activities, and industry developments to stay ahead of the competition.
• Track key performance metrics (KPIs) and report progress to senior management.
• Foster a collaborative and high-performance sales culture.

Client Relationship Management:

• Maintain and strengthen relationships with key clients to ensure long-term partnerships.
• Serve as a point of escalation for client issues and resolve conflicts efficiently.
• Collaborate with internal teams (marketing, customer success, and product teams) to deliver outstanding customer experiences.

Sales Execution & Closing:

• Drive the full sales cycle from prospecting to closing deals.
• High Cold Calling capability (English and Spanish).
• Negotiate contracts and pricing with potential clients.
• Ensure proper follow-ups and customer onboarding for seamless service delivery.
• Utilize Salesforce CRM tools to track sales progress and maintain accurate records.

Qualifications & Skills:

• Bachelor’s degree in Business, Marketing, or a related field.
• 3 years of experience in sales.
• Strong track record of meeting or exceeding sales targets.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in CRM software (Salesforce, HubSpot, or similar).
• Ability to analyze data and sales metrics to drive decision-making.
• Strong negotiation and presentation skills.