Freelance IT Support Technician

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  • IT
  • FullTime
  • Applications have closed

At Servicio Latam, we are looking for a Freelance IT Support Technician (dispatch role) to provide support to our clients in Miami. The engineer will be responsible for delivering on-site technical support when required. This is a freelance, on-demand opportunity, ideal for IT professionals seeking flexibility and additional income.

Responsibilities:

· Provide on-site technical support to users (hardware, networks, troubleshooting).

· Perform installations, replacements, and basic configurations.

· Coordinate with remote support teams to resolve incidents.

· Ensure proper documentation and reporting of each visit.

· Perform L1, L2, and L3 tasks.

Requirements:

· Minimum of 2 years of experience in IT support (L1 level).

· Solid knowledge in troubleshooting hardware, software, and basic networks.

· Ability to work independently and follow up on assigned tasks.

· Reside in Miami and be available for on-demand visits.

Compensation and conditions:

· Freelance / on-demand role.

· USD 200 per visit (from 1 to 8 hours per visit).

· Payments are processed monthly.