Digital Adoption/Training Analyst
Role: Digital Adoption/Training Analyst
Location: Local to Reston, VA preferred (but will accept remote candidates too) No West Coast candidates.
Duration: Long Term Contract
For digital adoption and training projects and solutions:
- Design and document training materials and deliver instructor-led training
- Create, analyze, coordinate, and document complex IT products and processes and provide recommendations that enhance and reinforce system adoption.
- Provide process and/or IT product subject matter expertise, conduct research, gather requirements, and conduct analysis and related to IT processes, projects and/or services.
- Create/update reports and propose actions and/or plans to leadership to assist in decision-making and drive the work to conclusion.
- Display a technical aptitude and the ability to coordinate, design, and manage IT processes and work.
Required Skills:
- Bachelor s degree in Business Administration or a related field with 4 years of experience in federal or commercial industry
- 2+ years of experience with lean-agile squads and collaborating with cross-functional teams to deliver high-quality solutions
- Experience using ADDIE methodology to create and deliver IT training
- Experience with SAP Concur, WalkMe, and/or Federal Travel Regulations
- Experience with working with clients internal stakeholders and business partners
- Experience leading client interactions workshops etc. either virtual or in-person
- Experience in creating or modifying existing documentation to support the subject
Clearance:
- Able to obtain MBI Clearance.