Operations

Giga Logo
Giga
1200000 - 1600000 INR / Year
  • N/A
  • FullTime
  • Applications have closed

Location: India – Remote

Experience: 2-4 years

Salary: 12 – 16L INR

About the Role

Operations generalist owning lead-response, pipeline hygiene, and cross-team execution so interested prospects move to booked calls fast.

What You’ll Do:

  • Monitor shared email every 2–3 hours and LinkedIn 2–3× daily
  • Log all replies in Ashby (correct source/campaign; no duplicates)
  • Convert interested replies to booked meetings via Ashby
  • Manage “No/DNC,” review “Contacted” >7 days weekly, coordinate follow-ups
  • Use Ashby Chrome extension to log Lemlist replies from LinkedIn
  • Import Monday CSVs, map fields, label campaigns, and report weekly metrics

Who You Are / Must-Haves:

  • 2–4 years in operations or product ops
  • Excellent organization and clear communication
  • Solutions-first mindset; you spot and resolve issues quickly
  • Proactive and always willing to learn

Interview Process

  • Screening call w/ recruiting lead (20 min)
  • Intro call w/ Founding Engineer (15 min)
  • In-office interview (full day)