Desktop Technician

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  • Healthcare
  • Applications have closed

Our large healthcare client is currently going through a Windows upgrade. This role will run through at least February of 2026.

Skill sets:

  • Familiarity with Windows 10 and 11.
  • Comfortable working with end users to assist with any basic questions on computer usage. (How to open programs/install a printer/basics of MS Office)
  • Comfortable swapping computer hardware/peripherals.
  • Basics of installing software/drivers within Windows.

Job Description:

  • Our client is upgrading our workstation fleet from Windows 10 to Windows 11.
  • Our client currently has ~5K desktops and laptops that need to be upgraded.
  • Some older hardware is being physically replaced, while newer hardware is being reimaged to Windows 11.
  • The client will provide training on internal processes such as imaging/software installation.
  • This role entails PXE installing Windows 11 onto workstations via BigFix OS Deployment — our PXE boot software. Then, installing drivers/software/configuring the replacement to match the old device. Then, physically swapping the replacement.
  • This is across our Health System, but the current focus would be in South Bend and Elkhart. However, we have several off-site clinics/locations, so some driving will be required.