Technical Support, AV & Desktop Specialist (Part-Time)

Waltham, MA

On-site, 3 Days Per Week | 24 Hours Per Week

Looking for a role that offers flexibility, work-life balance , and the chance to stay hands-on in a professional IT environment? We’re hiring a part-time Technical Support, AV & Desktop Specialist to join our Boston office in the Financial District.
This is a 24-hour per week position , perfect for a tech support professional who wants to make a real impact without the demands of a full-time schedule. Whether you’re balancing other commitments, seeking flexibility, or looking to transition into a new phase of your career, this role offers the best of both worlds: a stable, team-oriented environment and the opportunity to keep your skills sharp and growing .

What You’ll Do:

• Provide on-site technical support to attorneys and staff for desktops, software, and AV systems
• Troubleshoot Microsoft Office and legal applications
• Set up and support video conferencing and conference room technology
• Document and escalate issues, working closely with other IT teams
• Support hardware inventory, repairs, and imaging
• Participate in special IT projects and collaborate with cross-office teams

What You Bring:

• 2 years of technical support or customer service experience
• Strong knowledge of Windows OS, desktop hardware, and Microsoft Office
• Legal tech support experience a plus
• Excellent communication skills and a client-first mindset
• Ability to lift and move equipment (up to 50 lbs) as needed
• High School diploma required; Bachelor’s in MIS or related field preferred

Why Join Us Part-Time?
This is a great opportunity for someone who wants to stay active in the IT field with a predictable, part-time schedule in a professional, client-focused setting. You’ll enjoy being part of a collaborative team while maintaining time for your other goals or priorities.

Ready to bring your skills to a flexible, engaging role in the heart of Boston? Apply now.

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