Production Support Lead For Remote Role || Fulltime

Exatech Inc Logo
Exatech Inc
Austin, TX, United States
  • Production
  • FullTime
  • Applications have closed

This is a Fulltime Role
Must haves:

Production Support

.Net & MS tech stack

Healthcare background

Strong Comm. Skills – should be able to lead

Experience:

  • Extensive experience in technical support, system administration, or development related to healthcare management systems (on Facets platform).
  • Experience in .NET (C#, ASP.NET, SQL Server) and Guiding Care
  • Experience with claims processing, benefits management, and provider network management in the healthcare space.
  • Strong familiarity with databases and writing complex SQL queries.
  • Experience in system integrations, including REST APIs.
  • Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable.
  • Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage

Technical Skills:

  • Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP).
  • Experience with web services.
  • Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
  • Knowledge of HIPAA and other healthcare regulations is a plus.

Usage of AI in Application Support

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