Network Operations Analyst, Career

Job Title: Network Operations Analyst, Career Job ID: 25-10491 Location: Fairfield, CA Duration: 12 months on W2 Contract

Description:

Looking for a Network Operations Analyst to support incident/event management, ticketing, escalations, and monitoring of network systems and applications. Candidate must have strong communication skills, ability to multitask, and relevant technical background.

Responsibilities:

• Handle incident/event management and ticket updates
• Follow run-book procedures for scheduling, monitoring, and support
• Manage change requests, escalations, and technical bridges
• Provide ongoing updates for outages

Requirements:

• BA/BS in IT or equivalent work experience
• 2 years in telecom, internet, or NOC environments
• Knowledge of network protocols, monitoring tools, Windows 11, MS Office
• Experience with ticketing systems (e.g., Remedy)
• Networking/ITIL certifications preferred
• Strong communication & collaboration skills
• Must be dependable and able to support varied shifts in 24×7 environment

Compensation:

The hourly rate for this position is between $40.00-$42.00 per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].